Refund policy
Return Policy
Original Artwork
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return original artwork within 14 days of delivery for a full refund, provided the artwork is returned in its original, undamaged condition.
- To initiate a return, please contact us within 14 days of receiving your artwork.
- The artwork must be securely packaged and returned in the same condition as received.
- Damaged or altered artwork will not be eligible for a refund.
- Return shipping costs are the responsibility of the buyer.
Limited Edition Prints
Limited edition prints may be returned within 7 days of delivery, as long as they are in their original, undamaged condition.
- Please contact us within 7 days of receiving your print to arrange a return.
- Prints must be returned in their original packaging and condition.
- Damaged or altered prints are not eligible for a refund.
- Return shipping costs are the responsibility of the buyer.
Open Edition Prints
All sales of open edition prints are final. We do not accept returns or exchanges for open edition prints.
How to Start a Return
To request a return, please email us at [ok.artworld1@gmail.com] with your order number and reason for return. We will provide instructions for safely returning your artwork or print.
Additional Notes
- Refunds will be processed once the returned item is received and inspected.
- We recommend using a trackable shipping service and purchasing shipping insurance for returns.
If you have any questions about our return policy, please don’t hesitate to contact us.
